The following article was originally posted to this site in 1998, and updated periodically. During 2002 the van modifications were three months short of being five years old, and it was time to bring the readership up-to-date with information about the equipment and performance of the van. It is now January 2005. The van is still operating in good condition with over 100,000 miles on it, but maintenance for IDS equipment is a must.
For more information regarding safety while driving a modified vehicle, please visit Keys to Awareness and read more about this particular vehicle.
We recently learned of difficulties relating to IDS equipment from Disability Rights News and Views and would like to hear from persons who have IDS equipment installed on their vehicles. It appears there have been several complaints and apparently even a couple of accidents. If true, this could be a serious problem potentially meaning accidents, injuries, and even death. What say - You Say? If you have IDS equipment, please send us an E-mail, explain the difficulty(s), or satisfaction, and remember to include your contact information.
Julia Hollenbeck
Getting Road Ready
Having a passport to travel may include buying a new vehicle that will accommodate your wheelchair. Some of the motor vehicle manufacturers have programs to assist you when making a new vehicle purchase and they may even offer a rebate under their disability program.
The major concern in purchasing a van or any vehicle should be for you and the wheelchair, not for whom else might be riding with you. Falling into the trap of wanting a particular vehicle, purchasing it, and then later realizing it was not going to accommodate necessary equipment, are often too common an error. Careful consideration needs to be made to include a variety of options (including modifications) before signing on the dotted line.
Major concerns should include your capability, the realization of what you can expect of yourself, and how you perceive yourself going from point A to point B.
(Note: One of the greatest conveniences vehicle manufactures have provided over the past few years, are chassis ready for equipment installation by the modifier. Gone is the need to purchase vehicles with seats that have to be removed. Remember, first paying for the seating, only to have it later removed, can be worse than throwing money out the window.)

The second point in question are the necessary modifications to your vehicle in order to get you to where you want to go. In some cases, one chassis may be better than another, depending on what has to be done to your vehicle to make it right for you. It would be wise for you to visit several different companies that specialize in van/auto modifications. Most modifiers would be only too happy to show you their expertise and provide you with possible options to fit your needs. If a company is not willing to do this, find another who is.
Be certain to understand the warranty, because any modifications made to the chassis will not be covered by the original equipment manufacturer of the vehicle. It is also a good idea to ask for a referral list of customers and make it a point to call them to inquire about their satisfaction.
(Note: Read the fine print of all paperwork. A good example of this may be finding NO WRITTEN WARRANTY on the components added OR in my case, discovering all "Warranty Work" must be performed by the modifier, unless authorization is given by an officer of the original modification company. In this case, a warranty can cost hundreds of dollars if you are a few hundred miles away from the original company that modified your vehicle, or worse yet, find out there are no "qualified" authorized dealers who can work on your vehicle when you are thousands of miles away. This end result may cost you money both for additional hotel expenses, and travel expenses for a mechanic to be flown to your destination.)
Licensing is another important task that will need to be investigated.
If you will be using hand controls for the first time, you will need to learn how to use them before you rush down to get your driver's license.
Driving with any hand controls is a lot different and you would be wise to master it before getting on the highway.
There are companies that specialize in driver education and your modification expert should be able to provide recommendations.
Most states require special driver licensing. Finally, don't forget about upgrading the insurance on your vehicle. You may be required to provide an itemized list of your vehicle modifications in order to insure them.

Vehicle selection should be as personal as checking out your first wheelchair and depending on your requirements, may range from a fancy sports car where you could easily stow your wheelchair behind the driver's seat, or a large full-size van with a bubble roof.
I settled for a standard econoline van because I could not maneuver a wheelchair into the back seat of a car and decided to opt for the additional space a van would provide me. My height while seated was low enough that it was not necessary to have the floor dropped or ceiling raised. As it worked out, I picked out a custom van and gave them back their television. Later, I had the rear captain chairs removed to make room for the wheelchair and the fancy magazine rack stripped off the cargo door.
Inasmuch as this was my second van, I had a pretty good idea of what I needed. My first quest was for an electric lift with magic doors that could be operated with a remote, and a simple switch to raise and lower the lift. As it worked out, I hit the jackpot with four different methods to control the doors and lift: 1) Interior buttons located at the driver's seat; 2) Interior switch located at the side of the cargo doors; 3) Exterior hidden control; 4) Hand held remote. Additionally, there is an emergency system, in case the electronics fail.
Planning out the equipment to enable me to be able to operate the vehicle was the next step and this could only be done with the expertise of a vehicle fabricator who was familiar with the needs of a person physically challenged. I searched for a company that was not just interested in the production but also concerned about the welfare of the driver. This was actually more difficult than I had expected, but well worth the end result. Once I picked out the company, the rest was up to them, and they came through with the exact modifications that I needed and assured me of rescue if anything went wrong.
(Note: Early on, getting the "kinks" out of the new system created several problems for me within the first several weeks, and the vehicle actually spent more time in the shop during the first three months of operation than it did with me. It is true a mechanic was flown out to rescue me, at my expense, when I was in Florida because there was no one in the area who was "qualified" to work on the van.)
A lock mechanism was placed on the floor for my wheelchair to lock into by backing my electric wheelchair over the center of the lock. This system demanded a release button and warning alarm, which were conveniently placed on the wall of the van. I requested tie-down bars secured to the floor in case another person drove the vehicle and I remained in my wheelchair. For safety purposes in this instance, the wheelchair should be maneuvered to face the front of the vehicle and is required to be strapped down, in order for a passenger to remain seated in the wheelchair.
(Note: After only three years of using this locking system, it was worn to the point that it could not be adjusted properly to use the alarm system. The only way to solve the problem was to replace the entire lock-down, or simply turn-off the warning system.)

The 6-way electric driver's seat swivels and raises to the exact height needed for me to transfer to and from the wheelchair. It turns to face a driving position, and the back of the seat is adjusted manually to a comfortable position. Because my legs are short, a platform was made for my feet to rest on and eliminate dangling. The armrest to my wheelchair is stored in the pocket on the back of the passenger seat.
After a easy pull on the "finger" brake lever to assure my brakes are functioning, starting the engine is simple. I insert the key and turn the key to the "on" position, and to remedy not being physically able to "crank" the engine with the key, a "light touch" button was installed near the left side of the steering wheel against the dashboard, to start the engine.
(Note: A six-way swivel seat must have all cables, electric cords, and other wires secured to avoid being caught with movement of the seat and create potential shut-down.)
There were buttons installed on the driver console for backup brakes, backup battery, and backup steering. Additionally, a button activates a voice to turn on my lights, windshield wipers, horn, activate my turn signals, and set my cruise control when needed. Finger operation levers provide acceleration and braking on the same console. The operations for all of these devices are accomplished with my index, middle, and ring finger on my right hand. Effort-free steering and a knob attached to the wheel for single, left-handed steering was installed. A control panel with buttons to operate my gear shift, A/C, temperature controls, and emergency brake system with one-finger operation was installed near the left side of the steering wheel. After twelve hours of driving lessons and a good thirty-minute driver's test, I was back on the road!
(Note: This all sounds real great, but the fact is there have been numerous problems with the operation of the van. The buttons controlling the gear shift in fact, stranded me several times. Recently a thousand miles away from the "original modifier", I decided to have a person who was a qualified mechanic (in my opinion) attempt to fix the problem. This resulted with having to remove the motor that controlled the gear shift. In doing so, he found a "limit switch" that should have been removed and apparently, was causing the gears to lock.)
Granted, this may not be the ideal vehicle for you, and these modifications may not be exactly what you may need, but with the technology today, most any person who is physically challenged can drive. The points that need to be brought forward are understanding your warranty, and what the end result may be if you need help when you are thousands of miles away from the modifier who placed the electronic equipment in your vehicle.
- What if you move to another state?
- How many and where are the "Authorized or Qualified" mechanics?
- Is your electronic system exclusive only to the modifier who installed it?
- What if you need parts for a person to correct failure in your system?
- What if you travel long distances and run into difficulties?
Personal Transportation Services
Serving Greater Texas
11020 Old Katy Road Suite 105
Houston, Texas 77043
Phone: 713-550-1239
Fax: 713-550-1387
E-mail PTS
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